Shipping policy
Shipping Policy – Abiz Collection
At Abiz Collection, we take pride in creating beautiful stitched ladies' dresses and ensuring they reach you safely and on time.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Custom-stitched or made-to-order dresses may require additional processing time.
Delivery Time
Within Pakistan
-
Standard delivery: 3–7 business days
-
Custom stitched orders: 7–14 business days
International Orders
-
Delivery usually takes 10–20 business days depending on the destination country and customs clearance.
Please note that delivery times are estimates and may vary during holidays, sales periods, or due to unforeseen courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size.
We may offer free shipping promotions from time to time. Any such offers will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp so you can monitor your package's progress.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate when placing your order. Abiz Collection is not responsible for delays or lost packages caused by incorrect information provided by the customer.
International Duties & Taxes
For international orders, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer. These charges are determined by your country's customs authorities and are not included in our product prices or shipping fees.
Delayed or Lost Packages
While we work with reliable courier partners, occasional delays may occur. If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Damaged Package
If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product so we can investigate and help resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.
Abiz Collection
Email: [abizcollection1@gmail.com]
WhatsApp: [+92 321 2044640]